ENTERPRISE MANAGEMENT

Orbit Analytics is an innovative and comprehensive Enterprise Activity Management (EAM) Solution designed with cutting-edge tools to coordinate and monitor the work force activities that exist within many industries. Orbit Analytics is a product of TRAILIQ Limited.

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About Us

Field force Management Solution

Orbit is a DOMAIN AGNOSTIC Field Force Automation Software that your organization can use to reach excellence and BOOST enterprise performance management by Automating and optimizing all processes of online work order forms generation, Customer activity management, Field Service Management.

Maximize Production Effort

Orbit field workforce management software can help as a sales force tracker or work as a solution for field force automation, sales force management, and many other enterprise activities for maximizing field productivity by letting you complete visibility over your field service activities and field force for optimizing their effort.

Customer Activity Management

Greater customer satisfaction can be built through proper use of Orbit customer service management software for improving customer loyalty, in turn resulting to long term value of customer.




6 Services and explained

Geo Tagging Territory Management

Real time location tagging help managers to easily access employee performance and also take corrective measures if there is uneven workforce distribution on the field. Orbit helps the field Executives to have all the information and also provide steps to complete the work on time and update it back to the Manager from the field. Orbit mobile and web Application will provide the best territory management solution for the field workforce due to its intelligent GPS location tagging service.

Scheduling And Dispatch

Scheduling and dispatching field employees to the right location at right time is difficult when you have limited manpower and have to attend to larger customer base in diverse regions. Sending the person with the Right Skill set at the Right time will help to close the Visit/Call Tickets much faster and significantly increases customer satisfaction. Our job scheduling software ensures high quality delivery of work on-time.



Customer Activity Management

Quality Customer interactions are critical for improving Customer Satisfaction. For Companies to grow customer satisfaction is paramount. It is often very challenging to gather accurate and authentic information about customer visits at their location. It is also very difficult to plan, execute and report these visits in near real time from remote locations. Orbit addresses these challenges using it’s mobility based solution to capture any customer activity and monitor field employees using mobile devices.

Mobile Workforce Management

Orbit is the ideal field force manager that drives field activities and sales force automation process more effectively, providing a competitive advantage over others. Orbit gives access to all information with/without data connectivity. This mobile workforce management solution helps with workforce scheduling and activity tracking for optimum results.

Digital Field Data Capture & Offline Capability

Orbit facilitates capture of various type of field data. The data validation rules based on regular expression and basic constraints like range, min and max basic data types enable the auditing in field and its offline capability also allows to upload /store data while offline.



Employee Attendance Management

Ensuring field employees are at the right location at right time is difficult when you have limited manpower and have to attend to larger customer base in diverse regions. Sending the person with the Right Skill set at the Right time with real time location and activity updates for time accountability will help to close the Visit/Call Tickets much faster and significantly increases work efficiency.

Features Statement and Reasons Why

Orbit has come out with a solution that solves the great inefficiencies that exist in many organizations due to the paper and whiteboard systems that are in place as the primary method for dispatch, scheduling, work orders and invoicing.We have created an all-in-one platform that included scheduling and reporting through automated, bidirectional, real time communication between the field and the office. The system output will increase the revenue for our clients by providing cues for up-sell and cross-sell opportunities, optimizing operations and service calls, improving productivity, and ultimately improving both customer and employee satisfaction.

Map view of current Field force location and re-assign capability

Field Schedules are available on Mobile Application

Interactive calendar interface for Work Scheduling and Dispatch

Auto Dispatching based on Personal Identification, area, availability, customers, proximity

Location Aware dispatching

One calendar View of Field’s Team availability

Priority based Scheduling for Tasks

Pricing Table

Basic plan

Ksh 1,000/ month

  • 1-100 User(s)

  • Price per-user basis

  • Customized features

  • 24/7 Support

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Silver plan

Ksh 850/ month

  • 1-500 User(s)

  • Price per-user basis

  • Customized features

  • 24/7 Support

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Gold plan

Ksh 750/ month

  • 1-1000 User(s)

  • Price per-user basis

  • Customized features

  • 24/7 Support

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Get in touch

Phone

+254-712-967860

Email

[email protected]

Address

View Park Towers,Mezzanine Floor

Lavendar Suites,Suite 12